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FAQs

Frequently Asked Questions

 

Where are you located?

Sifted is located in Toronto, Ontario, CANADA!

Do you have a physical store?

Yes, our Headquarters is located at the address down at the bottom of the page.

Are your online items available at your address?

Unfortunately not.  We have our online items are in secure storage also in Toronto.  Please do call well ahead of time if you would like to arrange an appointment to view them.  They may then be available for purchase.

Do you ship worldwide?

Yes!  Anything we can do to keep you looking fresh.  

Please bear in mind, however, any duties/taxes/fees resulting from importing into your country are your sole responsibility.  We have no control over this. 

I have been looking for a specific item, but don't see it on your site.  

Please email aileen@sifted.ca or connect with us via our social channels (Instagram: @sifteddotca / @ama_and_ina_official).  Chances are we have what you're looking for or have something similar in stock!

What is your return policy?

Due to the nature of most of our products, we do not offer returns/exchanges so please double AND triple-check our measurements against garments you own to make sure it will fit you.  Please ask ALL questions before making your purchase.

If there is significant damage to your item, photos must be provided in order to get any compensation. No shipping costs whatsoever will be refunded.